We are delighted when we receive your comments on our service and products, here are just some of your comments which have been emailed to us:
Hello Andy, Tracey
Thank you for the wonderful service, the logo,s you engraved made a lovely gift special.
Thanks again
Tommy Weir
4th January 2012
Hi Andy,
I just wanted to say a big THANK YOU for the 2 frames I ordered! One arrived yesterday and the other today and they are absolutely perfect. They are going to make lovely Christmas Gifts.
Thanks Again
Sophie Fotunelli
4th January 2012
Dear Andy,
Would just like to say thank you for the incredible service. I ordered a
personalised pen and gift box yesterday, and it arrived today. The quality
is amazing and better than I expected for such a good price!! I am sure my
fiance, who I ordered this item for as a christmas present, will absolutely
love it.
Maria 2nd December 2011
I received my order today ;) Thank you for your excellent cooperation. Please also give a huge thank you to the person responsible for making my cake topper, honestly I could not have imagined it more perfect! We are both extremely happy and will be proud to honour it as our central wedding cake masterpiece.
I will be sure to recommend your company to others in the future.
Thank you so much xxx
Kindest regards
Joanne
4th September 2011
Dear Tracey,
I just wanted to thank you and your team for such a fantastic service, I
ordered 2 Christening photo frames (number 29278)on Thursday night, and was
worried about them getting here on time for next week end, I shouldn't have
worried at all as they both arrived this morning, and they are just
beautiful, they were packaged fantastically, and the gifts are just amazing,
I used your company in July this year too, and my cousin loved his
personalised tankard, and I know the parents of the babies for our 2
christenings are going to be over the moon, I just wanted to let you know I
will be back with more orders in before Christmas, you have a wonderful
company, just wanted to let you know, thanks again
Mrs Maureen
Wilkinson
Hi there - I just wanted to drop you a quick line to add another testimonial to your impressive list.
I came across you company when looking for corporate gifts and used you initially for price. But on receipt of the engraved clocks I was equally impressed with the quality and speed of delivery. So much so that I was asked to order more of the same.
I have since placed an order (at short notice) for personal anniversay and birthday gifts, and they arrived with the same quality, speed and competetive price. I have now placed a further order as your range seems to offer something for every occasion. No need to trawl around the shops any more, I can do it all from the comfort of my own home! Even better, I can use my PayPal account (accumulated from Ebay sales) so it doesn't even feel like real money.
Don't change a thing, keep up the good work,
Jan
26th July 2011
Dear Tracey & Andy
Thank you so much for all your help and excellent service. I received the gifts that we will be handing out to our parents and maid of honour at our wedding and they are absolutely beautiful. Andy, thank you for engraving my special verse onto the glass keepsake for my maid of honour, it's stunning, the silver engraved picture frames are gorgeous and the personalised cuff-links and gift box are beautiful.
Thank you again, I shall certainly recommend you to everyone I know!
Regards from a very happy bride to be - Sue
9th June 2011
Dear Andy,
Thank you very much for the replacement glass which arrived today (very quick delivery!).
This time it is excellent. The wording on my glass was unusual, but I bet you get some very strange ones to do!
Best wishes and thanks again,
David
2nd June 2011
Dear Tracey,
Thank you so much, I have received the engraved frames today, so very promptly and have them in good time for the christening next week, despite the blip in my original order(**we contacted Joan regarding the engraving**). I did open one of the engraved frames just to check that it was okay. Must say I am highly delighted with the result and will know which site to visit on any future occasions that warrant personalised gifts.
Many thanks
Joan Harriman
26th May 2011
Hi there,
Just to say thank you so much for the cake topper. It was so lovely and just perfect - we had a great day and everyone admired it and it will be such a nice keepsake from our wedding.
Many thanks,
Philippa
27th April 2011
I cannot believe how quickly you dealt with my order. You kept me informed by e-mail thoughout.
I have never had service like this before .
A big thank you to you all.
Sue Bates
26th April 2011
Hi,
I received the glass today and I just wanted to say thank you for a job very well done!
Your customer service is great and the final product is of an excellent standard the prompt making and delivery of the product.
I will definately recommend your services to friends and family.
Thank you once again!
Bav
18th January 2011
Thought I'd send through a brief thank you for your rapid service.
The parcel arrived just in time for me to present to my colleague who liked the engraved glass very much
Regards
Jane
17th December 2010
Hello, I would like to say thanks you for my recent order. Communication from start to finish has been outstanding. As well as a very speedy delivery for a big order during the very challenging weather.
I will most certainly be using you again.
The only thing i would say is...you asked me to leave feedback however it is not obvious where to leave it. It would be easier to have a section on the home page which takes you directly to a feedback page. potential customers can look at your great reviews and exsisting customers can easily see where to praise. Just an idea but great service all the same.
Kindest regards
Amy Barker
8th December 2010
Just wanted to advise that my gifts arrived safely and I am so pleased with them! They are exactly what I wanted! I will definately use your service again and have already recommended you to a few friends.
Many Thanks!
Alison McKenna
25th November 2010
Hi.
I have just received the silver Noahs Ark money box inscribed with
my granddaughter's birth details. Delighted. Good service. Thank
you.
Regards Sue.
22nd November 2010
Goodmorning
Just wanted to thank you as I have received my items on time for our son's
wedding tomorrow and they are extremely nice will use your company again.
Kindest Regards
Mrs Christie
5th November 2010
Wow, what service!! I got home yesterday to find your parcel. Excellent product, wonderful service and a man with learning disabilities delighted with recognition of his long employment. He has something special to show for all his hard work & YOU made it happen.
Thank you so much.
Stevie
22nd September 2010
Many thanks for your quick response and your excellent customer service. The replacement spoon arrived today and I am very pleased.
Kind regards,
Sarah Taylor
11th September 2010
Tracey just a few words about your product. I was delighted with my tankard the inscription was perfect and the quality for the price was superb
I will order from you in the future and will recomend you to friends and family,and I will take a look at all your products
Thanks again
Albert King
27th September
Just sending you an email to confirm how please I am with your service. I only ordered my item yesterday and it has arrived today, and the engraving is beautiful.
Thank you for your excellent service 2010
Tessa Walker
10th September
Hi,would just like to thank you for my products that I recieved today I am
very happy with them and was worried with the delivery as I order glass
products and was worried they would get damaged or broken in the delivery
stages. However they were not as they were well wrapped in bubble wrap
which kept them safe, so thank you. Will be ordering again soon hopefully.
Gemma Pinchbeck
27th August 2010
Just to say our order has arrived and we are very pleased with it - it will make a lovely memento. Thank you for your prompt attention.
Kind regards.
Julia
27th August 2010
The topper was excellent and a lot of people in attendance at our wedding commented on how great it was. Thanks, Larry. PS. the model of me is now my Facebook profile picture!
Larry
25th August 2010
Thank you so much. Both items arrived this morning. They are high quality and the engraving is beautiful. Great items, great price, great service.
Many Thanks
Jessica Johnson
Order received first thing this morning. Thanks very much for the speedy service and for
the great items.
Jennie
August 4th 2010
Just to let you know that the Decanter arrived this morning. Excellent quality, excellent service. Very impressed all round.
Thank you.
Trish
August 4th 2010
Hi Andy
This is just to let you know that the money box arrived here just before 8.45 this morning! Thank you so much for doing it so quickly.
I am very please with the noahs ark, and I know that my grandson will be too.
Many thanks Andy
Estelle
I recieved the item today. Thank you so much for you're quick and quality service!
Kind regards,
Emma
July 29th 2010
Hi Received yesterday thank you so much, again another beautiful item! Many Thanks Emily July 16th 2010
Andy,
Just arrived, it looks fantastic! Thanks so much, superb product and great service.
John CW July 15th 2010
Dear Tracey,
Just letting you know that I received today my purchase. Thank you
very much. I am very happy with my little sterling silver gifts,
excellent communication and prompt delivery.
Definitely will have business with your company again and recommend you to my friends.
Regards Tatiana July 7th 2010
Thankyou for the tankards, they arrived yesterday and are perfect! We were all impressed.
I was also looking to get a couple of "medals" engraved, but couldnt see any on your website. Is there any chance you could produce something which is roughly in the form of a medal with the logo and a short engraving? If not then no worries.
thanks,
Steven
July 7th 2010
Dear Andy
We have just received our WEDDING TOPPER today by post and are BOTH TOTALLY DELIGHTED with it. The detail is amazing from my dress, to the colour of Pete's waist coat and of course the scarf. I wasn't sure what style of bouquet to have, but I'm now going to match it to the one on the figure.
Originally I hadn't told Peter about it but he was in when it was delivered and signed for it - so couldn't wait to open it. PLEASE pass on our thanks to the designer as loving care must have crafted the topper. I will have no hesitation in recommending your services.
I'll send a photo when its on the cake - in September.
Many many thanks again.
Cathy McErlane & Peter Broome
Hi Andy,
Just a quick note to say thanks.
We handed out the tankards on Sunday and they went down very well, and it
looks like the football club will order some in the near future for gifts.
Cheers
Andy Walduck
May 19th 2010
I couldn't believe it! Placed my order for a personalised Bible at around
8pm on 11 May 10 and it arrived at about 11am today, 13 May 10 all
beautifully engraved as requested. And it was just using Royal Mail 1st
class post.
Well done to all at Keep It Personal!
Dennis Silver
Dear Tracy,I have just bought a silver tooth box for my god son's christening present from your company. I am writing to tell you how delighted I am! The box is beautiful with the personalised name and date. The service was brilliant, next day delivery and free too! Thank you very much for your help and such a lovely item and great service.
Warm regards
Rachel Jones
Thanks for your prompt delivery!
Rebecca Odurny
May 13th 2010
I just wanted to email you to let you know I received the candle this
morning and it is lovely thank you. I was very surprised with your quick
turnaround and I will definietly recommend your company and use your company
again.
Fantastic service, and quality of service was brilliant.
Thank you
Regards
Veronica
May 7th 2010
Hi Tracy,
Thank you very much for the tankards, they are perfect. They did arrive not long after I emailed. All your help has been much appreciated.
Cheers
Jon
Dear Tracey
Thank you so much for the excellent service I have received from keep it personal . I am extremely impressed by the quality of the sterling silver bible the perfect gift for my niece's baptism.
Many Thanks.x
Vickie Herridge
Loved the cutlery, and the extra fab quick service was brill !!!
Would recommend you highly
Thanks very much
Dawn Marsh
15/2/2010
Hi Tracey
Yesterday I received the replacement cup - it's lovely.
My son and daughter-in-law were very pleased.
Thank you so much - it's service like this that makes you buy from a company.
Wendy Thorpe
15/2/2010
Hi
Thank you very much the children loved their presents.
Cherrie Gatty
10/2/2010
Thank you so much for the Christening Bible, received this morning, beautifully engraved,so very pleased. I am sure it will be a lovely keepsake for our new Grandaughter, we will be taking it with us to Finland on Boxing Day for her Christening on the 27th. Once again many thanks for such a quick and efficient service. Merry Christmas and A very Happy New Year.
Kind regards
Carolyn Linley
18-12-09
Hello just like to say i have received the engraved cufflinks and case they was really lovely and was a lovely idea for a special gift and they arrived in good service and on time very pleased with the service thank you.
Jenny Naylor
04-12-09
Dear Tracey
I just wanted to let you know that the two jewellery boxes arrived today and they look great! Thank you very much! I will also get on the case and organise the cufflinks I just need to get the initials from each of our Ushers.
Many thanks and have a lovely weekend.
With kind regards
Fiona
02-11-09
Just wanted to let you know that i received my cufflinks this morning and am delighted. I wasn't expecting to get them the next day so it was a lovely surprise when i did, especially as i'm getting married in a couple of weeks and my stress levels are getting higher! Its the third time i've used your company and would have no hesitation in using it again and recommending you to my friends. An excellent service.
Thanks again
Diane
13th October 2009
Thank you so much for the engraved photo frame, it's beautiful, and such
efficient service, I will definitely be visiting you again and recommending
you to my friends.
Kind regards
Kim Combes
26th September 2009
"Hi Tracey
Very pleased to let you know that we have received the Bible today which is
a phenomenal service, ordered yesterday received today with it engraved.
Ordered and delivered within 24 Hours, can't beat that! The Bible looks
stunning, it will be something for our Grandson to treasure through his
life.
Thank you so much for your fantastic service.
Kind Regards
Terry ( T.B.Twomlow)"
28th August 2009
"I received the personalised compact mirror yesterday as promised. Many Thanks once again it is really lovely!"
Karen McClean
18th August 2009
"Hi Tracey,
I have just received the engraved plane money box that I ordered yesterday. I am very pleased with it, it is very sweet and I appreciate the very fast delivery especially as it has been engraved. Thank you for all of your help."
Kind regards
6th August 2009
Nicola Smith
"Just to let you know, the wine & newspaper gift arrived today, very quick delivery!
Thank you very much for your help and patience"
Many Thanks
5th August 2009
Donna
"Dear Tracey
Many thanks for sending the 60th anniversary chocolates on time for my Mother and Father-in-Laws wedding anniversary last week. They were delighted with them. The package reached Eastbourne the day before we needed them so everything worked out very well. Once again many thanks for such a good service!"
Kind regards
1st August 2009
Marie Rawlings
"My relative has telephoned to say that my neice's personalised rocking horse money box has arrived safely today. She said it is beautiful. Thank you."
30th July 2009
Ursula
"I have received the pirate ship money box today. I want to thank you for the quick service you provided and I am very pleased with the engraving.
Thanks again for all your help."
24th July 2009
Karen
"I received the personalised wine glass and its perfect, thank you for excellent communication and very fast delivery."
21st July 2009
Kate
"Great purchase and very quick delivery too!! Im sure my little nephew will love this beautifully engraved personalised noahs ark money box".
What a brilliant service!"
20th July 2009
Becks
"Perfect, the baby photo album" is exactly what I was looking for and VERY fast postage too."
17th July 2009
Pete
"Superfast delivery and a really lovely personalised wedding photo album" too. 10/10, Thanks."
17th July 2009
Emily
"Gorgeous item, I received the personalised wedding photo album" this morning, which was the very next day after only ordering it from you yesterday!"
16th July 2009
Mike
"Beautiful christening gift, my baby brother will love his personalised noahs ark money box". Very, very pleased with it and the fast delivery. Thanks!!!!!!"
15th July 2009
Alan
"Just wanted to drop you a note to say what excellent customer service you have! The engraved glass tankard" is really lovely, I would recommend this website to everyone!"
15th July 2009
Emma
"Excellent service and product yet again. The baby photo album" is superb for my sons christening photos.
Many thanks again"
12th July 2009
John
"Thanks very much I had the personalised cutlery on my desk this morning when I got back
in work after a couple of days off and it's lovely, thanks very much I will be sure to recommend you in the future!
Thanks"
13th June 2009
Karly
"Thank you for the prompt delivery and the lovely engraving on the teddy photo album - I
was really pleased with it, as were my friends who received it as a gift for their little
boys naming ceremony. I will definitely be ordering from you again and recommending you
to all my friends"
Sharon
29th April 2009
"Was very impressed this morning when the childrens cutlery arrived and was dated yesterday's post; thank you for your efforts."
David
28th April 2009
"Hi,
Just wanted to drop you a line to say thank you so much for your excellent
service. The wedding gifts we ordered arrived on Friday morning, as promised. All the members
of our bridal party loved their gifts when we gave them out at our Wedding
on Saturday. I would definitely use your service again and will be recommending you to
all my friends!"
Many thanks, Natalie Prior
6th April 2009
"I am absolutely delighted with the personalised chocolate bars. They make a fantastic and unique wedding invitation and many of our guests have already remarked on them. The chocolate is good quality as are the wrappers and 'golden tickets' inside. We kept changing our mind with the design but you were helpful throughout. The finished product was superb. I have no hesitation in recommending Keep it Personal for excellent customer service, value and quality."
Ben, London
30th March 2009
"Thank you, The engraved vase arrived the next day as you said it would.
Congratulations to you all for providing an excellent service."
Many thanks.
Colin, Yorkshire
17th February 2009
"Towards the end of last year you designed a steam train wrapper for the mini chocs I had for my partner's 60th birthday do, and I was delighted with them. So delighted in fact that I would like to order some more but this time they will be for our wedding!! I will place my order now! Thanks again."
Annette, Chelmsford
13th January 2009
"Just wanted to let you know that the chocolate bars I had ordered arrived safely on Wednesday, in plenty of time for our party. I also wanted to tell you how thrilled we were with them. They are beautiful, both in appearance and quality, and were the talk of the party. I will certainly have no hesitation in recommending your products to my friends.
Once again many thanks for all your help."
Sharon Church, Basingstoke
14th December 2008
"Thank you for the brilliant service and lovely crystal flute it made a great gift for my mum."
Paul, Lincolnshire
9th November 2008
"Many thanks for the 4 personalised pint tankards, which arrived at my Mother's house while I was away working this week and are great. Best wishes."
Julia, Coventry
9th November 2008
"I thought I would let you know that the pint tankard arrived safely with me this morning. Thank you so much for the beautiful engraving you did on the tankard, you really went out of your way to help."
Debbie, Belfast
4th November 2008
"I just want to say thank you very much for engraving the glass tankard for me so quickly. The recipient really loved their present. Cheers."
Lucy, Surrey
2nd November 2008
"Thanks for the super service and communication offered! You exceeded much more than normal service, the pint tankard is a lovely quality gift, thank you!."
Zoe, Kent
1st November 2008
"Fantastic item and received very quickly! Very pleased with the quality of the compact mirror."
Ashley, Cornwall
31st October 2008
"I'd just like to mention, your customer service is outstanding! I'll certainly pass your name on to the other Halls of Residence committees who might also want to buy the crystal pint tankard from you."
Craig, Scotland
9th October 2008
"The chocolates arrived today and I am delighted with them. Thanks so much for creating just what I wanted. I shall definately use you again as I have a couple of things coming up, and will have no hesitation in recommending you to others."
Annette, Chelmsford
9th October 2008
"Beautiful Brandy Glass my mum will love it."
Amy, Telford
9th October 2008
"The Half Pint Tankard is an excellent product and quality. Thanks for the fast delivery."
Anthony, Derby
9th October 2008
"The Crystal Whisky Tumbler Set arrived today and the engraving looks great. Thank you very much."
Marlon , Essex
8th October 2008
"Thanks for the fantastic service on the Crystal Whisky Tumbler Set. Ordered Saturday night and arrived Tues am, really lovely engraving."
Robert, East Sussex
7th October 2008
"Fantastic value, delivered quickly and the crystal pint tankard is amazing quality, thankyou."
Tracy, Southampton
1st October 2008
"Very pleased with the whisky tumbler, and very well wrapped. Thank you!"
Mary, Lochmaddy
29th September 2008
"I received the Crystal Champagne Flute Set today. Lovely item better than expected, packaged well and quick delivery. Great thanks."
Paul, Glasgow
15th September 2008
"Just to say a big thank you for getting the engraved photo album to me so quickly. It is ideal, lovely quality product, very, very pleased with it. Many thanks."
Heather, Cornwall
6th September 2008
"Your website looks great! I received the silver heart trinket today, thank you so much. Your help is really appreciated and I will definitely be ordering from you again. ;-)"
Rachel, London
27th August 2008
"Thank you so much, our remembrance plate arrived today - it was beautiful, hope my mum likes it too. My dad died a year ago on 29th August and she doesn't like flowers so my sister and I wanted to get something to mark the day.
Thanks again."
Louise, Tetbury
22nd August 2008
"The vase arrived today and my mum is really chuffed with it. I just wanted to say a big thank you for delivering it so quickly. The service was 100% excellent and I'm really grateful that you went out of your way to help me (especially with engraving the additional characters at no extra cost!). The vase was very well packaged and when opened looked beautiful - in fact the photo on the website doesn't do the vase justice.
I will have no hesitation in recommending keepitpersonal.co.uk to my friends and family and would definitely buy from keepitpersonal.co.uk again.
Keep It Personal offers great service and the personal touch! Many Thanks again"
Lisa, Oxfordshire
20th August 2008
"Just a quick note to say thank you very much, the Lighter has arrived and is perfect."
Tracey, Nottingham
19th August 2008
"I have received the Personalised Chocolate Bars , thank you very much. The packaging was excellent and the chocolates arrived completely un-damaged. I will definitely be using you again and will recommend you to friends and family."
Pauline, London
14th August 2008
"Many thanks for your excellent service when I purchased the lamborghini driving experience. You have been wonderful - thank you."
Collette, Rotherham
30th July 2008
"Ordered the 24% Lead Cut Crystal Wine Glass Set on next day delivery. Just received them, thank you for delivering them on time. I will be returning to buy more gifts from you."
Richard, Stourbridge
14th July 2008
"Many, Many Thanks for arranging for my order to arrive in time for my daughter's Guide celebration. You really excelled yourself as it arrived this morning i.e the NEXT DAY!! As it was Saturday it also meant that I was at home to take delivery so it was perfect. The personalised chocolates bars are just what we expected. We can't wait to see the other girls' reaction when she gives them out. They are a great idea for lots of different occasions so I can see us coming back to your company again. Your customer service is excellent, I won't hesitate to recommend you to everyone. Thank you again for making sure we weren't disappointed and going that 'extra mile'."
Julie, Swindon
12th July 2008
"Thanks for the personalised chocolates - they were great. The ball went very well on Friday night - everyone enjoyed them!"
Debbie, Telford
7th July 2008
"I just got the parcel from DHL for the Baby Hand And Feet Casting Kit. Thank you very much for all your help and the professional treatment."
Katerina, Greece
7th July 2008
"I received the Hats Personalised Pilsner Glass on Wednesday thank you, and it looks great just what we want. In a sec I'll be ordering the others that we need!"
Collette, Berkshire
4th July 2008
"Im really glad I bought from your site, your gifts are really impressive, I will be back for more birthday pressies soon. Also, thanks for delivering my item (silver rose mother of pearl trinket=) so quickly."
Amy, Cardiff
4th July 2008
"What a wonderful gift and so beautifully engraved. I bought the stylish silver personalised compact mirror for my sister, I know she will love it... I might even have to buy one for myself! Thanks."
Chelsea, Kent
3rd July 2008
"What a lovely company to deal with, I found that you were so helpful. Its hard to find a company who looks after their customers nowadays. The silver pen and personalised gift box is really lovely, I have already recommended your website to many friends and colleagues."
Terry, Sanford
3rd July 2008
"Hi, I ordered the personalised chocolate bars for my daughters 4th birthday party. They arrived in plenty of time, thank you very much."
Tracy Smith, Halifax
2nd July 2008
"Too many people are quick to complain and not reward the good companies out there. I am very grateful for the prompt delivery of the anniversary year book, this is a gift for my nan and grandad, it is beautifully embossed and I cant wait to give this to them."
Tim Donney, South Wales
2nd July 2008
"I just wanted to thank you for the beautiful engraving you did on the bundle of joy personalised bootie photo album. I will be buying more gifts from you soon, thanks again."
Jane Jackson, Bristol
1st July 2008
If you have given a friend or relative one of our gifts and they have loved it then please email us to let us know! We are most happy when a customer sends an email to say what it meant to them to receive such a gift... and we really would like to hear your comments.
